Can't get into your account?

Magic-link emails usually land within 30 seconds. If you don't see one after a minute, check these four things in order:

1. Spam / Promotions folder.The first email from us often lands there. It's from noreply@airank.tech.
2. Typo in the email address. Re-enter it and hit Send a login link again.
3. Corporate email filters. Gmail for Work and Outlook sometimes block unknown senders. Ask IT to allowairank.tech, or use a personal Gmail for signup.
4. Gmail “plus addressing”. Addresses likeyou+airank@gmail.com work, but some inboxes route them to a subfolder. Use the plain address.

Still stuck? Wait 30 seconds and click “Resend” on the sign-in page. If the email still doesn't arrive, send us a note on /contactand we'll log you in by hand.

If clicking “Continue with Google” fails or pops a scary-looking error screen, try these in order:

• Open in an incognito / private window. Your browser might be logged into multiple Google accounts and confusing the flow.
• Make sure third-party cookies are allowed. Safari's “Prevent Cross-Site Tracking” sometimes blocks OAuth. Turn it off for airank.tech.
• Try a different Google account. If the account has 2FA pending, the flow can time out.
• Fall back to email. Scroll down on the sign-in page and use the magic link — it works even when Google OAuth fails.

Sign-in links are good for 15 minutes and can be used only once. If you clicked and it's too late:

• Go back to /login and request a fresh one. The old one is void — don't keep clicking it.
• Open the link in the same browseryou requested it from. Clicking on a phone when you requested from a laptop can confuse Safari's tracking protection.
• If you're inside Gmail's app or Slack, copy the link and paste it into your browser directly — those apps sometimes pre-fetch URLs and burn the single-use token.

No password means no lost-password flow. If you forgot which email you used:

• Search your inboxes (Gmail + work) for from:airank.tech. The first welcome email has your account details.
• Try your most common work email — we'll tell you if no account exists.
• If you used Google sign-up, the account is tied to your Google email. Look at the Google account avatar in the top-right of any Google page.

If none of that helps, send a message on /contactwith context about your account (domain you scanned, rough signup date) and we'll find it.

This almost always means a cookie got stuck. Reset the session:

1. Close all tabs of airank.tech.
2. Clear cookies for the site (Chrome: right-click the lock icon → Cookies and site data → remove).
3. Open a fresh tab, go to /login, sign in again.

If it still loops: try a different browser (Firefox or Edge) to rule out an extension. uBlock Origin or Privacy Badger occasionally block the OAuth callback.

You can delete your account any time:

1. Sign in and go to Dashboard → Profile.
2. Scroll to the bottom — Delete account sits in the danger zone.
3. We hold your data for 14 days, then wipe everything. Send a message on /contact if you need it sooner.